Clearance Vault

Terms of Service

Last Updated: March 9, 2025

Acceptance of Terms

By accessing or using clearancevault.com (“Website”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these Terms, you must not use our Website.

Clearance Vault, LLC (“we,” “us,” “our”) reserves the right to modify these Terms at any time without notice. Your continued use of the Website constitutes acceptance of those changes.

Purchases and Payments

Pricing and Orders

  • All prices listed include applicable taxes and fees
  • We reserve the right to refuse or cancel orders for any reason
  • We may cancel orders due to pricing errors, product unavailability, suspected fraud, or other issues

Payment Processing

  • Payments are processed through Square
  • You represent that you have legal right to use any payment methods
  • We are not responsible for the actions of payment processors

Shipping

  • Shipping costs will be calculated during checkout
  • Delivery timeframes are estimates only
  • Risk of loss transfers to you upon delivery

Refund Policy

  • Refunds must be requested within 7 days of purchase
  • Eligible reasons: receipt of incorrect item, wrong size, wrong color, or item not as described
  • You must return the product at your expense to: Clearance Vault 17418 Youngblood Rd Charlotte, NC 28278
  • No refunds are offered for any other reasons

Account Terms

  • You must be at least 18 years old to create an account
  • You are responsible for maintaining account security and confidentiality
  • We may terminate accounts at our discretion without notice
  • You can terminate your account by contacting us

User-Generated Content

By submitting comments or content to our Website, you:

  • Grant us a perpetual, worldwide, royalty-free license to use such content
  • Warrant that your content does not violate any laws or infringe on others’ rights
  • Acknowledge we may remove any content at our sole discretion

Prohibited Uses

You agree not to:

  • Use the Website for any illegal purpose
  • Attempt to gain unauthorized access to any part of the Website
  • Use automated means to access or scrape the Website
  • Interfere with the Website’s operation
  • Upload harmful content including viruses or malware
  • Impersonate others or misrepresent your identity

Disclaimers and Warranties

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR ANY PRODUCTS PURCHASED.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE APPLICABLE PURCHASE.

Intellectual Property

All Website content including logos, designs, text, and graphics are our property or the property of our licensors and are protected by copyright and other intellectual property laws.

DMCA Notices

If you believe content on our Website infringes your copyright, please send a notice to legal@clearancevault.com including:

  • Your physical/electronic signature
  • Description and location of the allegedly infringing content
  • Your contact information
  • Statement of your good faith belief that the use is unauthorized

Dispute Resolution

  • These Terms are governed by North Carolina law
  • Any disputes shall be resolved in courts located in Mecklenburg County, North Carolina
  • You waive any right to participate in class action lawsuits against us

Contact Information

For questions about these Terms, please contact us at: legal@clearancevault.com